Self Check-In Process

Posted April 15, 2020 by Matthew

Watch our video to hear about our Self Check-In Process during the COVID-19 pandemic. Our Self Check-In Process allows for you to safely drop-off your vehicle for repair.

The process is simple with 3 easy steps.

Step 1: Fill out the required check-in forms.

Step 2: Mark the damaged area on your vehicle.

Step 3: Place your keys with the completed forms into the drop box.

We can arrange for a rental vehicle to be delivered at the time of your drop-off. After a brief and safe interaction with our staff, we’ll quickly have you back on your way. At Fix Auto our mission is to provide the easiest collision repair experience, and now also the safest. To learn more about the Fix Auto process visit our sites below.

https://fixautousa.com/

Warning – Deer Crossing!

Posted October 10, 2017 by Matthew

Deer Automobile DamageHave you ever been driving down the road, only to spot a deer standing on the side of the road? Or even more frightening, a deer runs onto the road, right in front of your car? Both situations are enough to elevate your heartrate fairly quickly.

Due to a high deer population in Minnesota, drivers should be on the lookout year-round for unpredictable deer when traveling on the road. But, now more than ever, drivers should be on the alert. We are entering deer mating season, which is the time of year (October, November, and December) when there is a documented increase in deer-automobile collisions.

Hitting a deer with your car can be a scary experience. If you have hit a deer and you need immediate assistance, your first call should be 911. Take care of you and your passengers first. Even if you are concerned with the deer, it is recommended to never approach a wounded wild animal.

Once you are at a point when you can focus on any damages done to your car, give us a call. We understand how stressful a car accident can be. We strive to make the automobile repair process as stress free as possible. Here are just a few ways we work with clients to take away some of their worry.

Give us a call today at 763-424-2522 to schedule an appointment or to discuss your automobile repair needs.

Summer Driving in Construction Zones

Posted June 6, 2017 by Matthew

American Auto Body - Summer Driving in Construction ZonesNow that we have survived another long, cold Minnesota winter, it is time to celebrate, right? With over 10,000 lakes in our great state, we have so much to do and so much to explore. Summer is an exciting time in Minnesota. It’s time to head out on the next great adventure. There is nothing stopping us and nothing can get in our way. Well, except maybe a little construction traffic from Albert Lea to Itasca, Stillwater to Ortonville, and everywhere in between.

Ok, it is not that bad. Plus, those construction workers are hard at work making our beautiful state even better. When the roads are complete and the improvements have been made, we really appreciate the nice ride. So, as the weather warms up and crews are out, we thought we might offer a few suggestions for driving in construction zones.

Here are some things to consider when you hit the road this summer:

Think ahead – There is an app or information online for just about anything anymore. If patience isn’t your thing, plan ahead. Map out other routes that might take a bit longer than the original route, but avoid being stuck in a traffic jam for hours. If you expectantly find yourself stuck in traffic, with no end in sight, have a passenger investigate a new route using a smartphone or a good old fashion map.

Be aware of other drivers – While you may have a perfect driving record and take great pride in your driving skills, that is not the case for everyone on the road. Keep a watchful eye out for brake lights, quick stops and drivers swerving into your lane.

Slow down – Stick to the speed limit in construction zones. This is not only for your safety and the safety of the construction crew, but speeding fines in construction zones can be very expensive.

Be alert – In construction zones, there are so many unexpected things that can happen, such as lane changes, a construction worker on the road, reduced speeds, closed roads and exits, and more. Stay safe by reducing distractions and keeping your eyes on the road.

Stay off the phone – It can wait. Your life and the life of the construction crews are way too important.

If you have experienced damage to your vehicle, give us a call. From rear-end collisions to rocks in your windshield, we can help get your vehicle fixed and back on the road. We offer free pickup and delivery of your damaged vehicle, plus we offer free loaner cars. Give us a call today at 763-242-2522 or download our app for a convenient online estimate.

The Silver Lining of a Car Accident

Posted March 7, 2017 by Matthew

While it is true that occasionally life hands us a big old lemon, it is comforting to know that sometimes there is a silver lining. As an auto body repair shop, we know firsthand that being involved in a car accident definitely falls under the “life just handed me a lemon” category. At American Auto Body, we strive to be that silver lining for our customers involved in car accidents.

We are a family owAmerican Auto Bodyned and operated auto body repair shop, in business since 1979. Over the years, we have worked with and supported thousands of customers who have been involved in car accidents. While the car accident itself is unfortunate, each new customer situation has helped us design our business, so that we can better serve our clients during these stressful times.

We strive to be a place of comfort for customers. Our mission is to make your collision repair experience completely stress and worry free.

 

We provide several services to help you during repairs:

Free pick-up and delivery – We offer FREE metro-wide pick-up and delivery service. We pick up your damaged vehicle and drive it to our repair shop. Once repairs are complete, we deliver your repaired vehicle back to you.

Free loaner car – Our convenient loaner system allows you to pick up a car at the time you drop yours off for repair. There are no age restrictions (must have a valid license) and it helps you avoid the hassle of coordinating with car rental and insurance companies. Plus, when you combine both the free pick-up and delivery, along with the free loaner car, you won’t have to leave your home or office to get your car repaired.

Insurance details – If needed, we will work with your insurance company throughout the claim process. We work with just about every insurance company out there. We have the ability to handle insurance claims electronically, from itemized documentation to digital imaging. We make every effort to provide your insurance company with all the information they need to pay your insurance claim quickly and fairly.

Our exceptional customer service starts at the first phone call and lasts throughout the entire repair process. We understand that you have made a substantial investment in the purchase of your car and in many cases “your baby.” We are committed to be the silver lining by delivering quality work, consistent communication, and the very best in customer service when life decides to hand you that lemon.

Give us a call today at 763-424-2522 to schedule your repair service.

Contact American Auto Body

8208 Lakeland Avenue North, Brooklyn Park, MN 55445

Open 8:00 a.m. - 5:00 p.m. Monday thru Friday. Extended hours also available by appointment.