Hail Summer

Posted July 11, 2017 by Matthew

Summer-hail-damage

Happy summer! We hope you had a wonderful 4th of July that was filled with family, friends, and very good times. Isn’t summer in Minnesota wonderful? We have so much to do and enjoy around our state, such as our beautiful parks, 10,000+ lakes, street fairs, farmers markets, big cities, and small towns. Since our warm summer weather is so short lived, it certainly deserves celebration.

But, just like winter, spring, and fall, weather during the summer months can be extremely unpredictable. In fact, it can sometimes feel like we have experienced all four seasons in the same day. As an automobile repair shop, it seems that hail always seems to take even the most prepared car owners by storm (pun intended).

Have you ever been on the way to a cabin or even parked at the cabin when a hailstorm hits? What about sitting in traffic or looking out the window at work, knowing your car is being nailed by golf ball sized hail. Whether you are in your car, safely inside your home, or looking out the window at your car, hail can make an automobile owner feel extremely helpless. In the moment, there is absolutely nothing you can do to protect one of your biggest investments.

If your car is damaged from hail, let us help you. We understand that when your car experiences damage, you experience quite a bit of stress. Let us relieve some of that pressure and worry by taking care of the details. When we say we are full service, we mean it. Check out how easy it is to work with us…

  • Vehicle Delivery – We offer complimentary vehicle pick-up and delivery. An auto body professional from American Auto Body will come to your home or business to pick-up your damaged vehicle and transport it to our Brooklyn Park auto body shop for repair. We will even deliver it back to you – all free of charge.
  • Insurance Claims – We work through the details of your insurance claim, so you don’t have to, always keeping the best interest of customers top of mind.
  • State of the Art Technology – We offer Paintless Dent Removal or PDR to repair hail damage.

Our team of professionals will determine which repair process will work best for your situation.At American Auto Body, we don’t just fix cars — we help people. Give us a call today at 763-424-2522 to schedule an appointment or use our free app for an online estimate.

Free Pick-up and Delivery Service

Posted May 2, 2017 by Matthew

American Auto Body - free pick-up and delivery

We’ve said it before and we will say it again, there is never a good time to be involved in a car accident.

While just being involved in a car accident is stressful enough, there is also an enormous amount of detail that goes into getting your vehicle repaired. From the insurance details to finding time to bring your car into the shop, it can all be very overwhelming.

At American Auto Body, we understand the amount of stress and worry that comes after a car accident. We opened our doors back in 1979, as a family owned business with a commitment to helping make life a little easier for those working through car accident repairs. Through the years, we have been committed to listening to our customers and designing service offerings that help make life a little bit easier during these stressful situations.

A complimentary service that we are proud to offer is our vehicle pick-up and delivery. An auto body professional from American Auto Body will come to your home or business to pick-up your damaged vehicle and transport it to our Brooklyn Park auto body shop for repair. Once we have repaired your vehicle, we will deliver it back to your home or place of business – absolutely free of charge.

Need a set of wheels while your car is in the shop? We also offer a free loaner car program. Combining a FREE loaner car and FREE pick up and/or delivery is an unbeatable combination! You never have to leave your home or office…and it is all free!

At American Auto Body, we don’t just fix cars — we help people. Give us a call today at 763-424-2522 to schedule an appointment or use our free app for an online estimate.

There’s an App for That

Posted April 4, 2017 by Matthew

American Auto Body App

When you have been in the auto body collision and repair business as long as we have, you start to pick up on important bits of customer information and preferences. If there is one thing we have learned in our line of work, it is that there is never a good time to get in a car accident. Not ever.

We know that you are busy, so we are constantly thinking of ways to improve the repair process. From free pickup and delivery to free loaner cars, we strive to provide an exceptional customer experience. Between work, appointments and carpools, we recognize that offering solutions that are convenient for our customers is always a good idea.

It is important to us to stay current with the times and technology, so that we can consistently provide the best customer experience possible. For the convenience of our customers, we offer our American Auto Body app. When you use our app, you can get an estimate without even bringing your vehicle to us!

Using your smart phone, our app walks you through the simple process of submitting your estimate. After that, wait for a quick response from us! Using our App really is as a simple as 1-2-3.

Step 1: Fill out contact and vehicle information

Step 2: Upload damage photos

Step 3: Submit your estimate

You can also access our app and upload vehicle damage photos on your desktop or laptop computer. As always, we are happy to give you a damage estimate during business hours at our convenient location at 8208 Lakeland Avenue North, Brooklyn Park. Prefer to just give us a call? No problem. Call us at 763-424-2522.

The Silver Lining of a Car Accident

Posted March 7, 2017 by Matthew

While it is true that occasionally life hands us a big old lemon, it is comforting to know that sometimes there is a silver lining. As an auto body repair shop, we know firsthand that being involved in a car accident definitely falls under the “life just handed me a lemon” category. At American Auto Body, we strive to be that silver lining for our customers involved in car accidents.

We are a family owAmerican Auto Bodyned and operated auto body repair shop, in business since 1979. Over the years, we have worked with and supported thousands of customers who have been involved in car accidents. While the car accident itself is unfortunate, each new customer situation has helped us design our business, so that we can better serve our clients during these stressful times.

We strive to be a place of comfort for customers. Our mission is to make your collision repair experience completely stress and worry free.

 

We provide several services to help you during repairs:

Free pick-up and delivery – We offer FREE metro-wide pick-up and delivery service. We pick up your damaged vehicle and drive it to our repair shop. Once repairs are complete, we deliver your repaired vehicle back to you.

Free loaner car – Our convenient loaner system allows you to pick up a car at the time you drop yours off for repair. There are no age restrictions (must have a valid license) and it helps you avoid the hassle of coordinating with car rental and insurance companies. Plus, when you combine both the free pick-up and delivery, along with the free loaner car, you won’t have to leave your home or office to get your car repaired.

Insurance details – If needed, we will work with your insurance company throughout the claim process. We work with just about every insurance company out there. We have the ability to handle insurance claims electronically, from itemized documentation to digital imaging. We make every effort to provide your insurance company with all the information they need to pay your insurance claim quickly and fairly.

Our exceptional customer service starts at the first phone call and lasts throughout the entire repair process. We understand that you have made a substantial investment in the purchase of your car and in many cases “your baby.” We are committed to be the silver lining by delivering quality work, consistent communication, and the very best in customer service when life decides to hand you that lemon.

Give us a call today at 763-424-2522 to schedule your repair service.

Contact American Auto Body

8208 Lakeland Avenue North, Brooklyn Park, MN 55445

Open 8:00 a.m. - 5:00 p.m. Monday thru Friday. Extended hours also available by appointment.