There’s an App for That

Posted April 4, 2017 by Matthew

American Auto Body App

When you have been in the auto body collision and repair business as long as we have, you start to pick up on important bits of customer information and preferences. If there is one thing we have learned in our line of work, it is that there is never a good time to get in a car accident. Not ever.

We know that you are busy, so we are constantly thinking of ways to improve the repair process. From free pickup and delivery to free loaner cars, we strive to provide an exceptional customer experience. Between work, appointments and carpools, we recognize that offering solutions that are convenient for our customers is always a good idea.

It is important to us to stay current with the times and technology, so that we can consistently provide the best customer experience possible. For the convenience of our customers, we offer our American Auto Body app. When you use our app, you can get an estimate without even bringing your vehicle to us!

Using your smart phone, our app walks you through the simple process of submitting your estimate. After that, wait for a quick response from us! Using our App really is as a simple as 1-2-3.

Step 1: Fill out contact and vehicle information

Step 2: Upload damage photos

Step 3: Submit your estimate

You can also access our app and upload vehicle damage photos on your desktop or laptop computer. As always, we are happy to give you a damage estimate during business hours at our convenient location at 8208 Lakeland Avenue North, Brooklyn Park. Prefer to just give us a call? No problem. Call us at 763-424-2522.

The Silver Lining of a Car Accident

Posted March 7, 2017 by Matthew

While it is true that occasionally life hands us a big old lemon, it is comforting to know that sometimes there is a silver lining. As an auto body repair shop, we know firsthand that being involved in a car accident definitely falls under the “life just handed me a lemon” category. At American Auto Body, we strive to be that silver lining for our customers involved in car accidents.

We are a family owAmerican Auto Bodyned and operated auto body repair shop, in business since 1979. Over the years, we have worked with and supported thousands of customers who have been involved in car accidents. While the car accident itself is unfortunate, each new customer situation has helped us design our business, so that we can better serve our clients during these stressful times.

We strive to be a place of comfort for customers. Our mission is to make your collision repair experience completely stress and worry free.

 

We provide several services to help you during repairs:

Free pick-up and delivery – We offer FREE metro-wide pick-up and delivery service. We pick up your damaged vehicle and drive it to our repair shop. Once repairs are complete, we deliver your repaired vehicle back to you.

Free loaner car – Our convenient loaner system allows you to pick up a car at the time you drop yours off for repair. There are no age restrictions (must have a valid license) and it helps you avoid the hassle of coordinating with car rental and insurance companies. Plus, when you combine both the free pick-up and delivery, along with the free loaner car, you won’t have to leave your home or office to get your car repaired.

Insurance details – If needed, we will work with your insurance company throughout the claim process. We work with just about every insurance company out there. We have the ability to handle insurance claims electronically, from itemized documentation to digital imaging. We make every effort to provide your insurance company with all the information they need to pay your insurance claim quickly and fairly.

Our exceptional customer service starts at the first phone call and lasts throughout the entire repair process. We understand that you have made a substantial investment in the purchase of your car and in many cases “your baby.” We are committed to be the silver lining by delivering quality work, consistent communication, and the very best in customer service when life decides to hand you that lemon.

Give us a call today at 763-424-2522 to schedule your repair service.

The WOW Factor Begins with Us

Posted February 7, 2017 by Matthew

 

At American Auto Body, we understand how stressful it can be when your vehicle needs body repair, beginning with the anxiety of the event that caused the damage. You don’t need the repair process to be problematic, too. That’s why we do whatever it takes to make your experience with us convenient, timely, and stress-free. That’s the American Auto Body WOW factor – and the WOW factor begins with US.

Everyone on staff at American Auto Body is dedicated to going the extra mile to make sure we exceed your expectations. From your first phone call to the moment we hand over your keys – and beyond – your satisfaction is our top priority. The team spends time every morning reviewing repairs, determining follow-up items, and setting priorities in order to complete your repair to the highest standards. Our technicians work shifts around the clock, every vehicle is thoroughly inspected upon completion, and we have the experience, flexibility, and vendor relationships needed to address any unique needs.

FREE LOANER CARS

We’re proud to offer free loaner cars to our customers for use during the duration of the repair process. Just pick up a car from our private fleet when you drop yours off for repair. This will save you the hassle of coordinating with insurance and rental car companies or borrowing a vehicle from friends or family.

FREE PICK-UP AND DELIVERY

Combine our free loaner car service with free metro-wide pick-up and delivery to make the process even more convenient. We’ll pick up and deliver your vehicle at your home or office at a time that works best for you.

CLAIMS PROCESS

American Auto Body has extensive knowledge of and experience with insurance companies, so you can rely on us for a streamlined, worry-free claims process.

LIFETIME WRITTEN WARRANTY

We are so confident in our technicians and the quality of the materials we use, we offer a Lifetime Limited Warranty on metalwork, paint, stripes, and decals. We also offer one-year limited warranties on mechanical repairs and parts. Some exclusions apply. See our website for more details.

When you’re in need of auto body repairs, you have the option to go to any auto body repair shop, no matter your insurance company. But no other shop can deliver the WOW factor like American Auto Body. Don’t just take our word for it – see what our customers have to say!

Contact American Auto Body

8208 Lakeland Avenue North, Brooklyn Park, MN 55445

Open 8:00 a.m. - 5:00 p.m. Monday thru Friday. Extended hours also available by appointment.